Difficult Conversations — Douglas Stone · Bruce Patton · Sheila Heen
Douglas Stone · Bruce Patton · Sheila Heen
Prepare for disagreement by exploring events, feelings and what touches our self-image.
Explore ten illustrated ideas, French and English narration and a quiz. HEKIMA provides original reformulations rather than the full book.
No matter how competent or experienced we are, we all have conversations that cause anxiety and frustration.
— Douglas Stone · Sheila Heen
book presentation by Douglas Stone and Sheila Heen
Quotation source ↗